Return and Exchange Policy
At D.A.C, we strive to provide you with high-quality clothing and accessories. If, however, you find yourself unsatisfied with your purchase, we offer a straightforward return and exchange policy to ensure your satisfaction.
Returns:1. You may return items within 15 days of the purchase date.
2. The items must be in their original condition, unworn, and with all tags attached.
3. Returns are eligible for a full refund to the original payment method.
Exchanges:1. We offer exchanges for items of the same value within 15 days of the purchase date.
2. Exchanged items must be in their original condition, unworn, and with all tags attached.
How to Initiate a Return or Exchange:1. Contact our customer service team at firstname.lastname@example.org to initiate the return/exchange process.
2. Provide your order number and the reason for the return/exchange.
3. Once approved, ship the items back to us using a trackable shipping method.
Additional Information:1. Shipping costs for returns/exchanges are the responsibility of the customer unless the return is due to a mistake on our part.
2. Refunds will be processed within 5 business days after receiving the returned items.
3. For exchanges, the replacement items will be shipped promptly after processing your request.
We value your satisfaction and are here to assist you throughout the return and exchange process. If you have any questions or concerns, please don't hesitate to contact our customer service team.
Thank you for choosing D.A.C.